Disconnected systems and manual processes make it hard to grow efficiently. In this customer story, Hartmann's shares how they used Microsoft Dynamics 365 Business Central to unify its ERP platform, improving data accessibility, streamlining workflows, and accelerating decision-making. Read the story to see how the right solution can help your business stay competitive. Connect with netCIO to talk about your ERP strategy.
Why did Hartmann's choose Dynamics 365 Business Central?
Hartmann's wanted to improve efficiency and access accurate real-time data by moving to a unified ERP system. They were previously using manual processes to track everything from sourcing materials to production and sales, which was time-consuming and inefficient. Dynamics 365 Business Central offered an integrated point-of-sale system, detailed production and inventory management, and customer management capabilities.
What benefits has Hartmann's experienced since implementing Business Central?
Since implementing Business Central, Hartmann's has seen a 75 percent reduction in time spent on manual processes. The unified system allows for better tracking of materials and sales, enabling employees to access real-time data and customer histories easily. This has streamlined transactions and improved overall customer service.
How does Business Central support Hartmann's commitment to ethical sourcing?
Business Central enables Hartmann's to meticulously track each piece of jewelry from its point of origin through to sales. This capability is crucial for the company, which is dedicated to using ethically sourced gems and metals. The system allows for detailed inventory management, ensuring that every item, with its various attributes, is monitored effectively.
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